FAQ
Hey there. You're ready to place an order but still have a few questions? No problemo. You see, there's a good chance someone else has asked that same question before. Freaky huh? For anything not answered here, hit us up.
Can I Pick Up My Order?
No can do, sorry. We'd love to have a store in every major town, but our plans for world domination haven't quite got there yet. No worries though, we've made shipping affordable and flat-rate for most items. That means fast delivery and no nasty surprises for delivery fees. It turns out we're nice blokes after all. ✌️
To recap, all orders are 100% online and come from our Aussie warehouse. We do this to keep costs down and get them to you the quickest way we possibly can. You won't find our gear anywhere else. Yet. Muahaha.
What's The Deal With Your Garments & Sizing?
Our Garments: All of our garments are made from 100% Aussie cotton, cob. 👕 Oh and they're preshrunk so you'll have no nasty surpsies after your first wash. Read up more about our garments.
Sizing: Our sizing is pretty standard mens sizing that will work for both sexes. So you should be ok with whatever size you normally wear, but if you want to be 100% sure your best bet is to check out our size guide for full measurements, then measure up against your existing shirts.
How long does it take to pack my order?
We value your support. Please note we may take a little longer to dispatch due to the nature of our business.
Our usual processing times are between 3-5 business days*. Please note we print some items on-demand in Australia. These items may take a little longer while we print your items with love.
*These are a guide only.
What's The Deal With Shipping & Delivery?
Most of our orders are sent via Auspost eParcel with a fully tracked, signature-on-delivery service. Once you checkout and provide your address you'll be given delivery options & delivery estimates, it's almost like magic ✨.
Within Australia: Shipping is a $9.99 flat-rate Australia-wide. 🚙 This is the same price if you order one or many items. Go in with mates and save! You can also upgrade to flat-rate Express shipping for an extra two bucks at $14.99. We typically aim for about 7 to 9 business days for standard delivery and 4 or 6 business days for express delivery. Of course, this can change depending on your location and local delivery service. Most of the time delivery is much quicker but some items are made-to-order which is why we provide larger estimates in case it's a busy period in the warehouse.
Rest of the World: Yes we do ship internationally! ✈️ Shipping is $18.95 (AUD) flat-rate via EMS and takes anywhere between 1 to 4 weeks. It all depends on the destination and how efficient your local postal service is. Please note: the receiver is responsible for any taxes or duties that need to be paid according to the laws of the local country.
What About Returns & Exchanges?
We have a no fuss, peace-of-mind returns & exchanges.
Anything Else?
No worries. Hit us up.