Frothies Reviews

You could improve by sending to the correct address. You could improve by listening to customers when they tell you it has been sent to the wrong address. You could improve by not closing the actions taken once you have sent photographic proof that the item has been sent to the wrong address. You could improve by not asking the customer to just go around to the old address (5.5 hours away) to see if the item is there. You could improve by not sending a "tell us how we did email" to a disgruntled customer.

Got a discount code for adding a photo

Bought: Men's Tee · 5XL · Black

You could improve by sending to the correct address. You could improve by listening to customers when they tell you it has been sent to the wrong address. You could improve by not closing the actions taken once you have sent photographic proof that the item has been sent to the wrong address. You could improve by not asking the customer to just go around to the old address (5.5 hours away) to see if the item is there. You could improve by not sending a "tell us how we did email" to a disgruntled customer.

Got a discount code for adding a photo

Bought: Men's Tee · 5XL · Black

The colour on both the front and back have faded badly after 2 washes and the shirt is out of shape it felt of poor quality from the day I got it

Bought: John Beers Tee · Men's Tee · 5XL · White

Refer above

About the shop

Shirt runs small,.im.a 3xl, cant wear its so tight.

Bought: 3XL

I bought your hat at full price Then 8 days later Your advertising it half price and I’m supposed to like that ? Don’t ask me how I’m enjoying shopping with you

Bought: Trucker Cap

Brus

Bought: S

Well my product never arrived m.

Bought: Hanson Vintage Band Tee · Men's Tee

Corona bucket hat is too small

Bought: Bucket Hat

The brim was bent and i cant wear it becaue i wont bend back the right way, bad quality

Bought: Cap

Just didn’t fit my head sorry

Bought: Bucket Hat

Items in stock and available at time i made purchase, and then sent email stating out of stock after payment made. Yes full refund was received after i explained i wasn’t waiting 10 days for refund. Check first with customer service team on sales before purchasing especially if it was for a gift!! Furious 😡 false advertisement!! Mark out of stock if not available, don’t allow customers to continue to check out…

Bought: Crew

I think they delivered them to wrong address and I couldn’t get them. I know it’s not your fault but it is very disappointing. I contacted to deliver company and still waiting for the response but got no reply.

Bought: Men's Tee · M

Please see previous review about the sizing not mirroring standard Australian sizing and the issues found attempting to reasonably seek an exchange for a larger size notwithstanding that the tags and hygience labels were still in tact.

About the shop

The sizing was not accurate at all. We sought a return and fair resolution confirming that all tags and hygiene tags were intact but were met with complete stonewalling by your customer service.

Size and fit was not true to advertised photos

Bought: Walk Shorts · S

Button came off the first time I put them on

Got a discount code for adding a photo

Bought: Walk Shorts · L

Absolutely shocking business. Take forever to ship anything i ordered 5 weeks ago. Do not order from them

Bought: Castle Law Crusader Tee · Men's Tee

I didn’t like the design of the cap When receivwd